📜 Terms & Conditions
Last Updated: 29/01/2026

Welcome to Pizza Rustica. By using our website or placing an order, you agree to the following terms and conditions:

1- Products

We offer a variety of Italian dishes including pizzas, pasta, appetizers, salads, and beverages.
All images and descriptions displayed are for illustrative purposes only. The final product may slightly differ in appearance due to preparation methods and ingredients.

2- Orders & Payment

All information provided during the ordering process must be accurate and complete to ensure proper order processing.

We accept the payment methods available and specified at checkout.

Pizza Rustica reserves the right to refuse or cancel any order in special cases such as ingredient unavailability, pricing errors, or incorrect customer information.

3- Delivery

Delivery service is available within the State of Kuwait only.

Delivery time depends on the customer’s location and order volume. While we strive to deliver orders on time, delays may occur due to traffic conditions, weather, or other circumstances beyond our control.

4- Intellectual Property

All content including images, logos, texts, and designs are the exclusive property of Pizza Rustica and may not be used or reproduced without prior written permission.

5- Changes

We reserve the right to modify or update these Terms & Conditions at any time. Any changes will become effective immediately once published on this page.

🔒 Privacy Policy

At Pizza Rustica, we value your privacy and are committed to protecting your personal data:

1- Information We Collect

We may collect information you provide while using the website, such as:

• Name

• Phone number

• Delivery address

We may also collect technical information such as IP address and device type to improve our services.

2- How We Use the Information

We use your data for the following purposes:

• Processing and delivering orders

• Improving service quality and ordering experience

• Sending order updates or promotional offers (with your consent)

3- Data Protection

We are committed to applying appropriate security measures to protect your data and do not share it with third parties except when necessary, such as delivery or payment service providers.

4- Cookies

The website may use cookies to enhance and personalize your user experience.

5- User Rights

You have the right to:

• Access your personal data

• Update or correct your information

• Request deletion of your data at any time by contacting us directly

🔄 Return & Exchange Policy

Due to the nature of food products, returns or exchanges are not accepted except in the following cases:

• The order received does not match the confirmed order

• There is a clear preparation error or product defect (subject to management review)